, we know we are the best in the industry, and we know that you will love the results from having us tune your pride and joy. We understand that some customers are naturally concerned about parting with their hard-earned cash, and need some reassurance that we are able to provide the sort of results they are hoping for. With the aim of breaking down these barriers, we have devised our ground-breaking ‘100% Satisfaction Guarantee’.
What is the 100% Satisfaction Guarantee?
When you bring your car to STM for dyno tuning, we are so confident that you will love the results that if you are not happy, and we can not rectify any issues to your satisfaction, then we will offer you a full refund of the cost of your tune.
What Our Guarantee Doesn’t Cover – The Fine Print
While we are the best, unfortunately we don’t perform miracles. For us to be able to offer our 100% Satisfaction Guarantee, your engine and ECU package must have the capabilities to do the job right in the first place. For example if your engine is not equipped with an idle speed control motor, then nothing we can do with our laptop can fix that problem.
When we first discuss any tune job, we will consider your ECU as well as your engine combination and evaluate any inherent problems. From this we will tell you what we can and can’t achieve and this will provide the limits to our guarantee.
